Operational Excellence

Environmental services staff provide an essential patient service that should not be overlooked, but is most often not recognized or acknowledged, and usually discounted.
The best culture in a health care organization is a 鈥渃onnection culture.鈥 鈥淐onnection鈥 is defined as a bond based on shared identity, empathy, and understanding that moves individuals toward group-centered membership.
As more and more research unfolds regarding preventing hospital-acquired infections (HAIs), it is very apparent that cleanliness is as critical to a hospital鈥檚 successful operation as any clinical function that takes place within the health care institution.
According to the U.S. Centers for Disease Control and Prevention (CDC), it is estimated that one out of every 25 hospitalized patients will contract a health-care-associated infection (HAI). Each year HAIs are a documented source of increased mortality and morbidity, significant costs for care鈥
The Association for the Healthcare Environment (高倍牛牛), of the American Hospital Association, has announced the recipients of the 2015 Recognition Awards for excellence in caring for the environment, volunteer service, mentorship and environmental sustainability.
Colby C. Morris shares best practices for education, training, and keeping staff engaged in those activities.
Greg May, BA, CHESP highlights upcoming 高倍牛牛 programs and events.
Same old, same old, over and over again. Environmental services leaders are required to train their staff on cleaning procedures, safety topics, and human resources policies. Teaching the same topics year after year gets flat out boring鈥攅ven for the leaders! Here are some ideas used at Wheaton鈥
Michael Lee Stallard discusses a framework for managing change.
The Association for the Healthcare Environment (高倍牛牛) announces a new certification that will set performance and knowledge criteria for environmental services technicians and provide the means to ensure frontline employees are thoroughly prepared for service in healthcare.