HCAHPS
A look at a couple of the most pressing problems confronting our profession in the immediate and the near future.
Since 2008, the HCAHPS鈥擧ospital Consumer Assessment of Healthcare Providers and Systems鈥攕urvey has allowed valid comparisons across hospitals locally, regionally, and nationally. The core of the survey contains 18 items that ask 鈥渉ow often鈥 or whether patients experienced a critical aspect of鈥